Following on from the previous post....I had been unable to install Business Contact Manager for Outlook as a preinstalled option, and every time the user went into Outlook a nagging screen popped up to create a BCM database....
After much swearing as I repeatedly got the error "unable to complete the un/installation" - which was highly descriptive I found the following:
http://support.microsoft.com/kb/903094/en-us?spid=2520&sid=904
Although not strictly an uninstall, it would have done....
As a last ditch effort though I thought I'd log on as the original local account for the machine, attempted the uninstall and it worked straight away....
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